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NDIS & disability providers

More time for participants, less time on paperwork.

Rosters change every day, notes and forms are chased by hand, and claims wait while someone matches shifts to service agreements. We take that repeat work off your coordinators so they can look after people.

Support coordination, in-home and community support providers

A welcoming care provider's office entrance with a ramp.

You'll recognise this

Sound familiar?

Rosters change by the hour

Changes go to support workers and participants automatically, with confirmations tracked.

Shift notes are chased every week

Missing notes and forms are found and followed up before the week ends, not at audit time.

Claims wait on paperwork

Claims are prepared from completed shifts, with anything that does not match flagged for a person.

Expiring checks slip through

Worker screening, first aid and training dates are tracked, with reminders well before they lapse.

A support worker's car outside a suburban house in the morning.
A roster planning board with colour-coded magnets.

First jobs

What we take off your team first.

  • Roster changes, sent

    Shift changes confirmed with support workers and participants without a phone tree.

  • Shift notes complete

    Gaps in notes and forms found and chased automatically each week.

  • Claims prepared

    Completed shifts matched to service agreements, ready for a person to check and submit.

  • Compliance dates tracked

    Worker checks and training kept current, with reminders before anything expires.

  • New participant intake

    Enquiries and referrals captured once and set up without re-keying.

  • Plan budget view

    Hours delivered against each plan, so nobody runs out of funding by surprise.

Imagine

Monday morning, done differently.

A quiet suburban street at sunrise.
  1. 6:00 AM

    Today's roster confirmed

    Every support worker has their shifts, addresses and notes for the day.

  2. 7:30 AM

    Participants told about changes

    Anyone affected by a change has been told who is coming and when.

  3. 9:00 AM

    Last week's notes checked

    Missing shift notes and forms were chased on Friday; the few left are listed.

  4. 12:00 PM

    Claims ready to check

    Prepared from completed shifts, with anything unusual flagged.

  5. 4:00 PM

    Plans on one page

    Hours delivered against every plan budget, so there are no surprises.

This isn't science fiction. It's what happens when the repeat work runs itself.

The exact capabilities depend on your existing systems and the automations implemented.

A timesheet clipboard and a stopwatch on a workshop bench.

Your numbers

How much is the repeat work costing you?

Answer five quick questions. Your snapshot appears straight away, before we ask for anything.

Everyone on the payroll, full and part time.

people

Re-keying, chasing, booking, filing and reporting, added up across everyone.

hours a week

Roughly what an hour of their time costs you.

an hour
a week

Accounts, CRM, job management, email, spreadsheets.

systems

Your Business Efficiency Snapshot

Your snapshot appears here as soon as the first three answers are in.

After your Map

Someone from Maintain, inside your business.

Your Map shows what to take off your team first. Then a named lead from Maintain joins your business, part time or full time. They connect your systems, take the next job off your people and keep everything running. Your technology department, without having to build one.

  • Embedded Automation Lead: part time

    Businesses whose Map found a steady list of work to take off the team.

  • Embedded Automation Lead: full time

    Larger businesses, or Maps that found more work than a part-time lead can get through.

Pricing is set from your Map and walked through on the Playback call, before you commit to anything.

How the two options work →
Someone working inside a small business's office, part of the team.

Start here

Find out what could come off your team's list.

A free 30-minute Automation Review. We go through where the time goes, task by task, and tell you what could come off the list and what needs a person. There's nothing to buy on the call.

An open highway at sunrise stretching to distant ranges.
  1. 1Free 30-minute ReviewWhere the time goes, task by task.
  2. 220-minute PlaybackWhat we found, and whether a Map is worth doing.
  3. 3Your Map, only if it’s worth itEvery task costed and ranked. Guaranteed.