Jon Pepper
Founder
Runs Automation Reviews and Map readouts, and stays accountable for every engagement.
About
We move the work, so your people can move the business.
Maintain Automation Partners is part of Maintain Technology, the Australian enterprise-systems specialist. We bring the same discipline to growing businesses: cost every task first, build only what pays back, and stay to keep it running.
Founder-led
Every Review is run by someone who has landed big systems programs.
Australian
Brisbane-based, working with businesses Australia-wide.
Embedded
A named lead inside your business, not a ticket queue.
Why we exist
The technology rarely fails. Nobody owning it does.
“I've spent twenty-odd years landing big systems programs, and most of that time fixing the ones that went wrong. What I learned is that the technology rarely fails. What fails is nobody owning it after go-live. So we run it differently: we cost every task before anyone builds anything, and we stay to keep it running.”
Growing businesses deserve the same discipline large organisations pay consultancies millions for, without the consultancy. That is the whole idea behind Automation Partners.
Who you work with
A small team, with a big bench behind it.
Your Embedded Automation Lead
A named person inside your business, part time or full time, who takes the next job off your team and keeps everything running.
Business analysts
Sit with your people, cost every task and write the one-page process you sign off before anything is built.
Automation engineers
Build in your own accounts, test on real work, and document and record everything they make.
The Maintain Technology bench
Enterprise-systems specialists who deliver for defence, government and mining programs, on call when a job needs them.
How we build
Engineering standards, in plain English.
Every engagement follows the same rules, whoever is doing the work.
- 01
Cost before build
Every task is costed and ranked in your Map before anything is built.
- 02
One page per process
What starts it, what happens and where a person checks, signed off by you.
- 03
Built in your accounts
In your name, on your systems, with access you can remove at any time.
- 04
Tested on real work
Nothing is switched over until it has worked on your real jobs.
- 05
A person in charge
Anything that goes to a customer is checked by your people until you choose otherwise.
- 06
Documented and recorded
Written instructions and recordings for everything we build.
- 07
Looked after
Your embedded lead fixes anything that breaks and keeps it current when your software changes.
- 08
Measured
A before-and-after against your baseline for every job we take off the list.
Security & privacy
Your data stays yours.
When you let us into your systems, you are trusting us with your customers and your people. These are the rules we work to.
Your accounts, your access
We work inside your systems with named access that you control and can remove at any time.
Privacy Act
Personal information is handled under the Australian Privacy Principles.
No unapproved tools
Your customer and staff details never go into outside tools you haven't approved.
Clean handover
If you stop, you keep everything and we hand over within 30 days, then our access is removed.
What we work with
The systems you already run.
Accounting, CRM, job management, rostering, practice management, Microsoft 365 and Google Workspace. We connect what you have rather than selling you something new, and if something cannot be connected, your Map says so before you spend anything.
See systems & partners →
Start here
Find out what could come off your team's list.
A free 30-minute Automation Review. We go through where the time goes, task by task, and tell you what could come off the list and what needs a person. There's nothing to buy on the call.
- 1Free 30-minute ReviewWhere the time goes, task by task.
- 220-minute PlaybackWhat we found, and whether a Map is worth doing.
- 3Your Map, only if it’s worth itEvery task costed and ranked. Guaranteed.