No-shows leave empty chairs
Reminders go out on time, and cancelled spots are offered to the waitlist straight away.
Health businesses
A front desk that keeps up, even on your busiest day.
Reception spends the day on the phone, no-shows leave gaps nobody fills, and referrals and recalls depend on someone remembering. We take the repeat admin off the front desk, so your team can look after the people in front of them.
Allied health, specialist and multi-practitioner clinics
You'll recognise this
Sound familiar?
Intake happens in the waiting room
Forms are completed before the appointment and filed against the right record.
Referrals sit in an inbox
Referral letters are filed, the referrer is acknowledged and the booking is offered.
Recalls rely on memory
Patients due back are contacted on schedule, without anyone keeping a list.
First jobs
What we take off your team first.
Booking reminders
Confirmations and reminders sent on schedule, with replies handled.
Filling cancellations
Cancelled spots offered to the waitlist the moment they open up.
Intake before arrival
New-patient forms completed ahead of time and filed against the right record.
Referral handling
Referrals filed, referrers acknowledged and appointments offered without delay.
Recalls and reviews
Patients due for a review contacted on time, every time.
Daily practice report
Appointments, no-shows and takings on one page at the end of each day.
Imagine
Monday morning, done differently.
6:00 AM
Today's book confirmed
Every appointment confirmed, and a weekend cancellation already offered to the waitlist.
7:30 AM
Intake done before arrival
New patients' forms are in and filed against their records.
9:00 AM
Referrals handled
Friday's referral letters filed, referrers thanked, bookings offered.
12:00 PM
Recalls sent
Patients due back this month have been contacted on schedule.
4:00 PM
The day on one page
Appointments, no-shows and takings, ready before the doors close.
This isn't science fiction. It's what happens when the repeat work runs itself.
The exact capabilities depend on your existing systems and the automations implemented.
Your numbers
How much is the repeat work costing you?
Answer five quick questions. Your snapshot appears straight away, before we ask for anything.
Your Business Efficiency Snapshot
Your snapshot appears here as soon as the first three answers are in.
After your Map
Someone from Maintain, inside your business.
Your Map shows what to take off your team first. Then a named lead from Maintain joins your business, part time or full time. They connect your systems, take the next job off your people and keep everything running. Your technology department, without having to build one.
Embedded Automation Lead: part time
Businesses whose Map found a steady list of work to take off the team.
Embedded Automation Lead: full time
Larger businesses, or Maps that found more work than a part-time lead can get through.
Pricing is set from your Map and walked through on the Playback call, before you commit to anything.
How the two options work →
Start here
Find out what could come off your team's list.
A free 30-minute Automation Review. We go through where the time goes, task by task, and tell you what could come off the list and what needs a person. There's nothing to buy on the call.
- 1Free 30-minute ReviewWhere the time goes, task by task.
- 220-minute PlaybackWhat we found, and whether a Map is worth doing.
- 3Your Map, only if it’s worth itEvery task costed and ranked. Guaranteed.